Product & Material
All of our products are designed to serve a purpose and to provide a great experience for our customers.
We only use 'full grain' leather which is considered the finest quality of the cow hide in the market. Our goods are made from the very top layer of the grain, where the fibers are the strongest. This makes the hide very durable while still maintaining its natural features.
We quality check all our products before shipping. However there could be small differences in colours depending on your screen resolution and other factors. Due to this, the consistency and impressions in each product will have minor variations from each other and from our pictures, making each piece completely and truly unique
We use full-grain (Japanese/Italian/oil pull-up/vegetable tanned/oil) leather in the tan/brown colour as it is very durable and because of its natural look and feel, ages beautifully to look better the more you use it! In comparison, xxx colour did not look as nice over time due to the strong/harsh chemicals used during its tanning process.
Leather goods and travel accessories are designed and prototyped in Dubai, UAE. We have workshops in Thailand and India, where the items are handcrafted and assembled by experienced artisans. We take pride in using premium leather sourced from Japan, Italy, India, and Thailand for crafting our items.
Offers & Discounts
Our customers are like our family, we always provide special offers to delight our valuable customers.
Yes, we do. We offer 5% off as a welcome gift while you subscribe for our newsletters.
Yes we do that too. We are happy to give special 10% off as friends & family discount. Use code FRN&FAM while you checkout.
Shipping Policy
We work to ensure that your Ryokō products will reach you at the earliest possible. Therefore, your orders are express shipped with tracking service to reach you or your loved one's safe.
UAE Delivery: 2-3 business days
International Delivery: 5-8 business days
We ship to UAE 🇦🇪 & Worldwide 🌎
In-Stock items will ship within 1-2 business days after processing the order.
Shipping cost depends on the destination and the size of the order.
Shipping cost will reflect in the checkout after delivery details before payment gateway.
You’ll receive a tracking code along with your confirmation mail once we process the order.
Returns and Exchanges
If you’re not 200% happy with your order, send it back within 15 days of your purchase for exchange or product price refund. No Questions Asked.
You can mail us your request for return. hello@ryokobags.com
You can return the item within 15 days of purchase with the original or electronic receipt or other proof of purchase. Items must be in new condition, unworn/unused and sent back by registered mail. Pack the item securely to return, as we cannot accept damaged/lost returns.
Refund amount (the purchase price excluding delivery charges) will be refunded to you using the original payment method once we have received the returned item back.