All Ryokō products are backed by a 2 Year Warranty covering repairs or replacements for functional damages.
Please Note:
We're a Dubai-based brand designing and handcrafting premium leather goods for Smart Travel, since 2015.
Before reaching out to us, please make sure that you are contacting the right company. Our collection at Ryokō Bags includes bags, wallets, and leather accessories.
Shipping
You'll receive a confirmation mail with a tracking code once the order is processed.
Returns
If you're not 200% happy with your order, simply send it back within 15 days of your purchase for exchange or product price refund. No Questions Asked.
Note: Personalised and final sale items cannot be returned or exchanged.
My experience was very good. The customer service and professionalism was superior. The products are of high quality and very attractive. Unfortunately for me, I lost my custom business card holder on the plane home to the U.S., but will soon return to Dubai for business and will buy it again.
Fantastic combination and beautifully made product, I love it. Highly recommended!
Fantastic combination and beautifully made product, I love it. Highly recommended!