All Ryokō products are backed by a 2 Year Warranty covering repairs or replacements for functional damages.
Unfortunately, we can't offer warranty on products by other brands and sold through our online store. Feel free to contact us for any queries.
We're a Dubai-based brand designing and handcrafting premium leather goods for Smart Travel, since 2015.
Before reaching out to us, please make sure that you are contacting the right company. Our collection at Ryokō Bags includes bags, wallets, and leather accessories.
You'll receive a confirmation mail with a tracking code once the order is processed.
If you're not 200% happy with your order, simply send it back within 15 days of your purchase for exchange or product price refund. No Questions Asked.
Note: Personalised and final sale items cannot be returned or exchanged.